The International Training and Education Center for Health (I-TECH) is pleased to announce the release of the second edition of I-TECH’s manual Essential Supervisory Skills, which you can download here (PDF, 2.7 MB).
A resource for managers, this “supervisor’s toolbox” is a 65-page manual developed from years of research and discussions with supervisors in a variety of industries from several countries. This easy-to-use guide gives managers a step-by-step plan to develop their supervisory skills while helping their employees reach their potential. Seven chapters include background and instructions on accountability, evaluation, effective hiring and how to address performance issues.
“The purpose of the Supervisor’s Toolbox is to provide a convenient resource supervisors can turn to when dealing with the myriad of issues that come their way,” said Richard Wilkinson, I-TECH Human Resources Director.
Decisions supervisors make often have a direct impact on employees’ lives—and global health. Wilkinson points out that investing in training for supervisors translates to more effective, efficient, and happier employees.
“There’s an old saying that employees join organizations and leave bosses,” he said. “Supervisors directly affect the difference employees can make in contributing to the success of their teams and I-TECH. My hope is these tools will help supervisors communicate clearly and manage confidently.”