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Manager’s Everyday Toolbox

The Manager’s Everyday Toolbox (formerly Essential Supervisory Skills: Supervisor’s Toolkit) was designed to help supervisors contribute to the success of their teams and organizations. The interaction and relationship between the employee and supervisor is critical to the employee’s performance and contribution to the team. Because these lessons and tools are applicable in many contexts, I-TECH is sharing the document publicly as a resource for our professional peers. The Manager’s Everyday Toolbox was written by Richard Wilkinson, MPA, MA; Principal at Manage Bravely, a Consultancy. For any questions about the Toolbox, please contact Richard Wilkinson.

This easy-to-use guide gives managers a step-by-step plan to develop their supervisory skills while helping their employees reach their potential.

  • Part 1 – Management Fundamentals
    • Chapter 1: The Heart of Managing Well
    • Chapter 2: Your Management Style
    • Chapter 3: How to Listen
  • Part 2 – Getting Started
    • Chapter 4: Effective Hiring
    • Chapter 5: Onboarding
  • Part 3 – Core Responsibilities
    • Chapter 6: Fostering Accountability
    • Chapter 7: Helping Staff Grow
    • Chapter 8: Performance Review
    • Chapter 9: Correcting Performance Problems
  • Part 4 – Advanced Skills
    • Chapter 10: Effective Meetings
    • Chapter 11: Making Good Decisions
    • Chapter 12: Managing Change & Transition