Clincal Mentoring Toolkit

Clinical Mentoring Toolkit

Monitoring & Evaluation Tools

This section includes tools and resources that a mentor can use to assess the skills of health care providers and assess the systems and resources of health facilities. Observation checklists in this section help the mentor to track provider improvement in their delivery of clinical care over time. Facility checklists enable monitoring of systems issues improvement at a site. The tools included have been developed by I-TECH projects around the world, and can be adapted to fit a mentor’s particular situation and area of focus.

Assessing Provider Clinical Skills
The ultimate goal of clinical mentoring is to advance a health care provider’s clinical skills to improve the quality of care and patient outcomes. The tools and checklists in this section may be used by clinical mentors to establish a baseline of a provider’s clinical skills and competencies in care and treatment services, identify gaps and areas in which additional training and support is needed, and track improvement in service delivery over time. Checklists should be adapted to fit the specific service delivery context in which they are used. This section also includes other tools to assess provider performance, including client exit interview forms, self-assessment forms, and guidance on developing knowledge tests for providers.

Assessing Facility Issues
Within the resource-constrained settings in which I-TECH works, systems and resources issues inevitably intersect with clinical activities and have an impact on clinicians’ abilities to provide high-quality care and treatment. As a result, most clinical mentors work with health care facilities on systems strengthening activities to support high-quality service delivery. The tools and checklists in this section may be used to track systems change over time and to identify any recurring challenges that may exist.